1. Acceptance of Terms:
These Terms & Conditions ("Terms") govern your use of the services offered by Strata Property Care (ABN 23 250 790 870) ("SPC"). By using our services, you ("Client") agree to be bound by these Terms.
2. Service Descriptions:
Detailed descriptions of our gardening and cleaning services can be found on our website homepage and in proposals and quotes provided to clients. These descriptions outline the specific services offered, their frequency, and the scope of work.
3. Service Requests and Scheduling:
Service requests and scheduling can be made by contacting SPC via phone or email (details provided on our website).
4. Pricing and Payment:
Pricing is based on the specific needs of your strata property and will be quoted in advance.
Late fees may apply for overdue payments (details provided upon agreement).
5. Cancellations:
Cancellations of scheduled services must be made with at least two (2) business days' notice to avoid a cancellation fee (details provided upon agreement).
6. Access:
Clients are responsible for ensuring SPC has clear access to the property during service times.
7. Insurance:
SPC carries appropriate insurance coverage for public liability and property damage.
8. Limitation of Liability:
SPC's liability for any damages arising from the services provided shall be limited to the cost of those services. SPC shall not be liable for any indirect, incidental, consequential, or punitive damages.
9. Termination:
Service Agreement’s can be terminated by either party with thirty (30) days' written notice.
10. Dispute Resolution:
In the event of a dispute arising, the parties agree to attempt to resolve the dispute in good faith through negotiations. If negotiations fail to resolve the dispute within sixty (60) days, the dispute shall then be referred to mediation conducted in accordance with the rules of a reputable mediation service provider mutually agreed upon by the parties.
11. Governing Law:
These Terms are governed by the laws of New South Wales, Australia.
12. Entire Agreement:
These Terms constitute the entire agreement between the parties and supersede all prior or contemporaneous communications or agreements, whether oral or written.
13. Amendments:
These Terms can only be amended by a written document signed by both parties.
14. Updates to Terms & Conditions:
SPC reserves the right to update these Terms & Conditions at any time. We will notify clients of any changes by posting the revised Terms on our website.